Sales support and contact support

Sälj- och kontaktstöd

All salespeople know the importance of good customer relationships. Our sales and contact support system, SoftOne CRM, helps you to deal with both existing and potential customers. You can input everything: customer contacts, completed and planned activities, forecasts and results. In short, SoftOne CRM documents the entire sales process. Clear information about status, results and sales plans is then just a few clicks away. Salespeople know what they have done and what needs to be done. The sales manager can produce statistics linked to variables such as customer, product, region, department or salesperson.

 

Without doubt, SoftOne CRM will be the salesperson’s and the sales manager’s most important tool. The ability to synchronise with mobile phones, PDAs and e-mail programs is a popular feature.

 

As one of our customers put it: “Things don’t fall between the gaps anymore. Our salespeople know that if it isn’t in SoftOne CRM, it doesn’t exist.” We couldn’t have put it better ourselves.

 

Users: Salespeople and sales managers, as well as everyone else who works with customers and marketing.

 

SoftOne CRM is part of our business enterprise software. Other business enterprise software elements can also be combined with SoftOne CRM: Accounting, Electronic invoice management, Logistics, Time reporting and Project reporting. The business enterprise software can be easily integrated with SoftOne’s personnel system. Our systems also work with other suppliers’ systems.

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Technical platforms

SoftOne works with two different systems and technologies: a locally installed business enterprise software and an internet-based system.