Support
When your company chooses one of SoftOne’s products, you also get access to our support team. Although our systems are easy to use, being able to ask an expert if a question arises is reassuring.
Our support team brings together all of SoftOne’s knowledge, and includes specialists in our business enterprise software and HR systems who are there to help. They can solve your problems, whether these relate to functions, administration or technology. You can choose whether to get in touch by internet, e-mail or telephone. You’ll always get the quickest possible assistance – often immediately.
Customer service, 24 hours a day
As a customer, you can log in to get access to a specific area of this website, My pages. This is where we communicate important messages to you regarding our systems. This is also where you can get in touch with Support and monitor your support cases, and get the quickest answers to questions regarding routines or download manuals.
Or, to put it simply, customer service 24 hours a day.
Our support team works according to an established working method in various stages.