This is how we process your personal data
Parties and responsibility for the processing of your personal data
SoftOne AB (publ):556239-4717, Box 596, 101 31 Stockholm, is a software provider of cloud-based software, which is referred to below as the “Service”. SoftOne is a personal data processor for the processing of customers’ personal data in the Service. The personal data controller for the processing of your data in the Service is the “Customer”, which is the registered company with SoftOne. You who are a user and have your own login details for the Service are referred to below as the “User”.
SoftOne is the personal data controller for the processing of the personal data that you share with us when:
- you become a customer with us
- the service is started
you receive login information and become a user of the Service
- you use SoftOne’s app
- you register for one of our courses
- you have a question and/or contact us
- you visit our website and accept cookies
What personal data do we process about you?
Why do we process your personal data?
SoftOne collects personal data about you as a user and customer in order to provide the Service, fulfill obligations towards you according to the agreement, and give you the best possible experience of both the Service and our website. It is needed for us to identify you, administer your account, for statistical purposes and for direct marketing (from which you can opt out). The personal data collected when ordering is needed to process the order, invoice and send you login information. All users’ personal data is needed to be able to give you access to the Service, to be able to use the Service, to be able to create a treatment history for you as a customer, to be able to identify yourself and to know which users and customers are using the Service. When using the SoftOne App, you agree that SoftOne gets access to your camera mobile and image gallery so that you can upload and process your images in the Service. Contact details, company details and information about which course you are a participant in are needed to fulfill our commitments for educational services such as handling your registration and invoicing. We also process the data to send evaluations and carry out follow-up to which you consent. When you contact us via one of SoftOne’s communication channels, the information about you is used to be able to handle the case, to be able to contact you and also contributes to improving our service by saving the case in case of recurring questions. If you visit SoftOne’s website, you agree to cookies for the processing of your data.